Thank you for shopping with ActionCamPro.shop!

We’re proud to offer fast, reliable, and completely free worldwide shipping on every order — because we believe that professional gear should be accessible to creators everywhere.

This Shipping Policy explains how and when we process and deliver your order, so you always know what to expect.

🌍 Global Shipping Coverage

We ship to customers around the world, with very few exceptions.

We currently do not ship to the following countries due to carrier and export restrictions:

Chad, Mali, Afghanistan, Syria, Yemen, Myanmar, and North Korea.

All other countries are fully supported — including New Zealand, Australia, United States, Canada, United Kingdom, Europe, Asia, and the Middle East.

🚚 Processing Time

All orders are processed within 2–4 business days after payment verification.
During this time, our team performs quality checks, securely packages your gear, and prepares your shipment for dispatch.

Processing time may extend slightly during peak seasons, public holidays, or inventory audits, but we’ll always notify you by email if any delay occurs.

📦 Shipping Timeframes

*Delivery times are estimates only and may vary based on customs clearance, local courier capacity, or regional restrictions.

🎁 Shipping Costs

✅ Free Shipping Worldwide — No Minimum Spend Required.
We cover all standard international delivery costs so you can focus on what matters most: creating and capturing incredible moments.

For express courier upgrades (where available), additional fees may apply and will be shown at checkout.

🔍 Tracking Your Order

Once your order has been dispatched, you’ll receive an email confirmation with your tracking number and courier link.
Tracking updates typically appear within 1–3 days after shipment.

You can also visit our Track Order page at any time to monitor your parcel’s journey.

If you haven’t received tracking details after 5 business days, please contact us at
📧 support@actioncampro.shop.

📑 Customs, Duties & Taxes

For international orders, customs duties or import taxes may occasionally apply depending on your country’s regulations.

ActionCamPro.shop is not responsible for any additional charges imposed by local customs authorities.
We recommend checking your local import policy before placing your order.

All declared values will comply with customs requirements to ensure smooth delivery.

📬 Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
We are not liable for delays or losses resulting from incorrect or incomplete address information provided by the customer.

If you need to update your address after placing an order, contact us immediately — we can usually make changes within the first 12 hours after payment confirmation.

🚨 Lost or Delayed Shipments

While delays are rare, unforeseen events such as customs inspections, natural disasters, or carrier disruptions can impact delivery times.

If your package appears delayed or lost in transit, reach out to our support team at
📧 support@actioncampro.shop
and we’ll initiate an investigation with the carrier to resolve the issue as quickly as possible.

In the unlikely event that your order cannot be delivered, we will issue a replacement or full refund according to our Return & Refund Policy.

📦 Packaging & Handling

Every order is securely packed to prevent damage during shipping.
Fragile items are handled with care and sealed in protective packaging to maintain factory integrity.

We strive to minimize waste by using eco-friendly and recyclable materials wherever possible.

📞 Need Help?

If you have any questions about shipping, delivery timelines, or order tracking, our friendly support team is here to assist you.

Contact Us Anytime:
📧 support@actioncampro.shop
📍 25 Kings Crescent, Hutt Central, Lower Hutt 5010, New Zealand

⚙️ Summary

• 🌎 We ship worldwide — free of charge.

• 🕒 Orders processed in 2–4 business days.

• 🚫 We do not ship to: Chad, Mali, Afghanistan, Syria, Yemen, Myanmar, North Korea.

• 📦 Delivery in 7–14 business days for most destinations.

• 🔍 Every order includes tracking.

• 💬 Dedicated support via support@actioncampro.shop.